Kerio products are licensed as a server license plus user licenses. The server license includes 5 users. Additional user licenses are sold in packs of 5 users. A new license purchase comes with a 1-year Software Maintenance contract, valid from the registration date, entitling the user to product updates for the first year. An annual Software Maintenance renewal is required to continue receiving product updates after the first year.
For sales in Russia, please be aware that product updates provided to a customer who has purchased a FSTEK-certified version of any Kerio product may not be FSTEK certified.
Kerio Connect, Kerio Control, and Kerio Workspace are offered with integrated Sophos Anti-virus as an option. Kerio Control also includes the integrated Kerio Control Web Filter for enhanced web content filtering as an additional licensing option.
Effective May 1, 2013, Exchange ActiveSync protocol will be available as an optional paid service of Kerio Connect.
For all intents and purposes, in all Kerio products, a user is a person. There are some slight variations in how a user is defined in each product as specified below.
A user is a mailbox. The number of user licenses needed is the total number of user mailboxes created in Kerio Connect across all domains. The number of aliases, mailing lists, domains, groups or resources is not limited and does not count toward the license.
A user is an account with login access to Kerio Control and its services. An individual user can connect from as many as 5 devices represented by an IP address, including VPN clients, mobile devices, IP phones, desktop computers, etc.
If an individual user needs to connect from more than 5 devices, an additional user license will be required to support the additional devices.
To ensure all users are able to access the network securely and be adequately protected, it is required that a license be purchased for each user that will need to login to Kerio Control, including guests to the network.The admin account does not count as a user.
The number of users in the Kerio Control Web Filter must correspond to the number of users in the Kerio Control license.
A user is an account with login access to Kerio Operator and its services. The license key limits the number of users. The total number of extensions is also limited to at most three times the number of licensed users.
A user is an account with login access to Kerio Workspace and its services. The number of user licenses needed is the total number of user accounts that will access Kerio Workspace. The admin account does not count as a user.
Customers from the education sector are entitled to special EDU pricing. Discounted GOV pricing is also available to non-profit or government organizations. Please contact sales for pricing information.
Kerio’s Software Maintenance ensures access to up-to-date product versions and security updates. With a valid Software Maintenance you can install any patch or version of Kerio products released.
* Note: For sales in Russia, please be aware that product updates provided to a customer who has purchased a FSTEK-certified version of any Kerio product may not be FSTEK certified.
We strongly recommend renewing your Software Maintenance to be protected from all security threats, including the newest and most dangerous ones.
The cost of Software Maintenance for 1 year is approximately 33% of the current new license price.
When you increase the number of users on your license, these additional users will be covered by Software Maintenance until the server product expiration date.
After purchasing Software Maintenance, you will be given a registration key(s). You must register the key(s) either from the product or at our website.
If you received a single registration key which is the same as your original registration key, enter that in the first screen of the registration process and continue all the way through.
If you received a series of keys (none of which is your original key) you should enter your original key in the first screen of the registration process and in the next screen add the newly purchased registration keys.
In some cases, you may wish to upgrade hardware or change operating systems. The license may be registered to another system, and any updates to the registration (e.g. operating system) will be performed during registration. Before registering a license on a new system, you must remove the license from the previous server by either uninstalling the software or taking the system permanently offline.
All software versions of Kerio products are available as a fully functional 30 day trial for unlimited users. This includes add-on services such as the Sophos Anti-Virus and the Kerio Web Filter. When the 30 day trial expires, a valid license must be installed via the Administration interface to resume functionality.