While it is possible to install Kerio products and run the initial setup with minimal IT experience, administering the products, changing some of the more complex settings and deploying in an existing IT infrastructure requires certain skills. Kerio recommends that in order to successfully set up and maintain Kerio products, you should possess the following skills:
These are minimum requirements only. More complex configurations of Kerio products might require a true IT professional or private contractor to configure and maintain. Kerio Technical support is not a replacement for such a service.
Kerio Technical Support engineers will make every effort in trying to find the cause of your problem and suggest a solution. Kerio cannot set up or maintain your installation of the product. If you need a consultancy service, our Preferred and Certified Partners will be happy to assist you.